Help & Information

Returns

We offer a 30 day return policy. Your item must be unused and in the same condition it was received in. We also ask that all items are returned in their original packaging. You must advise us of your intention to return within 7 days of receipt and we will send you a return address and you will be responsible for return costs. Once goods are received back by ourselves we will confirm via email and issue a refund. Please send items by insured service as any damages in transit will unfortunately be your responsibility.

Problems with orders

Please advise us of any problems or errors with your order via email within 7 days of receipt and we will take action to rectify.

Delivery

All items are sent by either Royal Mail or by courier service and take 3-5 working days.  During busier periods ie: Christmas please allow extra time.  If you need your item urgently please contact us prior to ordering to check current delivery times.

A next day service may be available but please contact us prior to placing your order to arrange this as an extra cost will be incurred.

We have a flat rate of £4.95 for U.K. Delivery under 2kg.  Larger items may incur an extra charge.  Orders above £70 will qualify for free delivery.

Delivery outside of the UK is often possible but customers are required to contact us first by email to arrange this.

Gift Wrapping

We would love to gift wrap your order but please contact us prior to purchase to arrange this. An additional cost may be charged.

Mail Order Only

We are currently only a online retailer but occasionally we will visit local events with our range. Please follow our social media sites for updates and also for styling ideas.